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SHIPPING & RETURNS

SHIPPING POLICY

Business Days + Holidays

Orders are processed Monday through Friday, excluding major holidays, e.g., Bank Holidays, Christmas Eve and Day, and New Year’s Day.

 

Processing + Delivery Times

Updated Shipping Timeline

Thanks for your patience while shipping is taking longer due to high demand - we are working quickly to fulfill your orders!

 

UK

Once your order is placed, it generally takes us 1-5 business days to process and pack. Shipping can take longer -- roughly 6-8 business days depending on the location. If your order is shipping to a PO Box, it typically takes 6-8 business days for delivery. 

 

International

For orders shipping internationally, processing and shipping generally takes 7-14 business days.

 

Once your order is placed, it generally takes 1–5 business days to process and pack. For expedited or overnight shipping, orders placed before 12:00 PM PT, Monday through Friday, will typically ship the same day or next day. Orders placed after this time or on weekends may be processed on the next business day.

 

Note: During high-volume periods, processing times may experience delays.

RETURN & EXCHANGE POLICY

UK Returns + Exchanges Policy 

Unfortunately, we cannot offer returns or exchanges on orders shipped within UK. Please click here  contact our support team.

 International Returns + Exchanges

Unfortunately, we cannot offer returns or exchanges on orders shipped outside of UK. Please click here  contact our support team.

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Debut Collection

TREASURE OF CLEOPATRA

We are excited to annouce, we are launching our debut collection!

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Collections

TREASURE OF CLEOPATRA
 

Beauté Éternelle

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SUPPORT

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